Our policy is First Come-First Served. This means the property is secured by the first approved applicant to pay the security deposit and sign the lease. 

• Please note, any unit can have a pending application on it at any time.
• Our website does NOT reflect the number of pending applications.
• We strongly recommend you call prior to submitting an application to inquire on the amount of applications in the queue for any property.
  

Application Fees

All application fees are non-refundable. There are NO exceptions to this policy.

Equal Housing Provider

We fully comply with the Federal Fair Housing Act and all state and local fair housing laws. We do not discriminate against any person because of race, color, religion, sex, disability, familial status, sexual orientation or national origin.

If we find that you have been dishonest on any part of your application, we will deny your application immediately. 

Please be sure to list all rental references on your application and answer all questions honestly. 

Remember that all application fees are non-refundable.

We require every property to be physically viewed prior to signing a lease. If the property is not viewable and you want to rent Site Unseen, a Site Unseen Addendum will be required as part of the lease. Please do not disturb any current occupants if a unit is not vacant.

What Is Required?

In order to have an application processed, we must have the following items: 

1. completed application for all occupants over the age of 18

2. if applicable, a completed application for all required co-signers

3. unless noted, the non-refundable application fee is $75.00 per applicant & must be paid in order to submit an application

4. a copy of a Government Issued Identification for all applicants

5. income statements for the last 3 (three) full months
  a. entire & legible paystubs in PDF format 

   b. income must be from a local job or a remote based position. 

      Example: you currently reside in Texas and are relocating. You must have a job offer letter or be currently employed in the vicinity of the property you are applying for. Income from a non-remote position based out of state will not be used.           
6. current year dated social security award letter, disability award letter or VA benefit award letter 

7. Employment Offer Letter

   a. if an offer letter is provided, it must be on company letterhead, state your salary, state your name, state the start date, hours to be worked and be dated within 30 days of application submission

*Temporary income such as child support, alimony, GI Bill, FAFSA funds, TANF, unemployment, etc. are not accepted forms of income*

*We do not accept bank statements for proof of income.*

A PetScreening is required for all applicants - regardless if you do or do not have a pet!

As a condition of our lease, we require all residents carry Liability to Landlord Insurance. You will be auto-enrolled in our coverage for an additional monthly fee.

Processing the Application

The processing of your application will result in 4 possible outcomes: 

• acceptance of application
• conditional approval with a requirement of an additional deposit
• conditional approval with a qualified co-signer
• denial of application

If there is any documentation we need after your application has been submitted, we will contact you via the phone number or email address provided on the application to inform you of what is needed to completed the application screening process. The faster you respond, the faster your application gets processed. 

Applications take 24 - 48 hours to process provided all applicable information and documents have been received. 

If you apply on the weekend or on a holiday, the application process begins on the next business day.

After submission of the application, additional required documents must be submitted with 24 hours.

If the application is approved, applicants must pay the security deposit and sign the lease within 48 hours to avoid losing the property to another applicant.

Applications are handled on a first come, first serve basis. The first approved applicant to pay the security deposit and sign a lease will be the one to obtain the property. Any other applicants will not be subject to a refund of the application fee. 

Applications are void after 30 days. If the applicant wishes to continue the application process after the 30 day time period, applicant must reapply.

• Your gross monthly income must be 3 times the monthly rent - unless otherwise noted on the listing information.

Example: if the rent is $1000, you must prove at least $3000 for your gross monthly income.

• Income between co-applicants can be combined. 
• Income between an applicant and a co-signer cannot be combined. 
• Co-signers must solely earn 3x the rent.
• Self-employed applicants must provide tax returns from the last 3 years. Earnings for that period must consistently amount to three times the rent.
• We do not accept bank statements for proof of income.
  

• Applicants accepting a new job must present an employment offer letter on the company letterhead, state your salary, state your start date, hours worked and be dated within 30 days of application submission. 
• Self-employed applicants must provide tax returns from the last 3 years. Earnings for that period must consistently amount to three times the rent.
• Applicants not employed for the last 90-days must provide an Employment Verification Letter.

Credit Requirements

We do not have a credit score minimum however, we will run a credit check. 

If one applicant is denied, all applicants are denied.

A denied application will result if the following is found: 

• Any unpaid bills to a current or former landlord
• Any unpaid property judgment
• Any pending foreclosures
• Any unpaid or behind mortgages
• Any public record judgement
• Any open bankruptcies
• Any unpaid utility bills
  

Rental History Requirements

• Five years of eviction free rental history is required or will result in a denied application. A co-signer cannot be used in this case.
• Any open bankruptcies will result in a denied application. A co-signer cannot be used in this case.
• Any bankruptcy that has not been discharged for a minimum of three years will be denied. A co-signer cannot be used in this case.
• More than three non-payment of rent notices or three dishonored checks in the past one-year period will result in a denied application.
• Discovery of rental history reflecting unpaid damages or unpaid rent will result in a denied application. A co-signer cannot be used in this case.
• A current balance with a current or previous landlord will result in a denied application. A co-signer cannot be used in this case.
• A past due mortgage of 30 days or more will result in a denied application. A co-signer cannot be used in this case.
• Four or more late payments or NSF checks for rent or mortgage within a twelve-month period will result in a denied application. A co-signer cannot be used in this case.
• Any unlawful detainer, action, foreclosure or eviction within the past seven years will result in a denied application. A co-signer cannot be used in this case.
• Any unlawful detainer action or eviction that is over seven years old may be considered after the balance has been paid in full and may require one month’s additional security deposit.
• Rental history with two or more complaints will result in a denied application.
• Rental history that reflects you have not satisfied your lease requirements with your current landlord will result in a denied application.
• Applicants who own a property must show proof of contract to close, a Property Management Agreement, a current lease and current rent roll, or an accepted Listing Agreement.
• Rental history that reflects any instance of unauthorized persons or pets in a unit rented by the applicant will result in a denied application.
• First time renters without previous or existing rental history will be required to pay 1.5x deposit.

EX: deposit is $1000, deposit due would be $1500.

*Per state law, this does not apply to Alabama properties.*

A denied application will result if the following is found:

• Any felony conviction, guilty plea, or no contest plea, in the last ten years, for any crime, included but not limited to, serious injury, kidnapping, death, arson, rape, sex crimes, or extensive property damage.
• If one applicant is denied, all applicants are denied.
  

While we participate in a number of Housing Programs, not every property accepts these programs.

We strongly recommend that you call first to confirm that any specific property accepts your housing assistance.

All application fees are non-refundable. 

Security Deposit Charges

Upon renting a home with us we collect a security deposit and pet fees (if applicable).

Security Deposit amounts are typically the same as one month’s rent if you are fully qualified.

Pro-rated rent is determined by the amount of one month’s rent and is determined based on the move-in date.

The Security Deposit must be paid within 48-hours of approval. This must be paid via PaySlip.

Move In

First months rent must be paid via PaySlip 24 hours prior to move in date. 

All applicable utilities must switched into your name effective the date of lease start. Proof of service must be provided to your Property Manager prior to receiving access to the property. 

In the event a Security Deposit is placed on a property and you decide you do not like said property or decide to not rent said property (for any reason), the Security Deposit is non-refundable.

Properties will only be held for 14 days after a Security Deposit is paid.

A PetScreening is required for all applicants - regardless if you do or do not have a pet.

We do not have breed restrictions.

Some properties may not allow pets.

Some properties may have more restrictive pet policies.

Pets are not permitted unless agreed upon in the lease agreement and are subject to the owner's approval.

All pets are subject to owner approval.

Typically, there is a $250.00 non-refundable pet fee, per pet, that is due before move-in. There may also be a monthly pet rent, per pet. These fees will be stipulated on the unit listing.

In addition to the criteria outlined above, we employ an in-house Scorecard to ensure that each applicant's approval or denial aligns with the Fair Housing Act.

This Scorecard considers all the elements mentioned above: income, rental history, employment history, bankruptcies, credit report, and criminal record.